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Service Manager / Crown Automotive

Service Manager / Crown Automotive

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**Attention Top Service Managers/Leaders**


Crown Automotive is Now expanding our team!


Crown Automotive a subsidiary of Asbury Automotive is one of the largest U.S. based franchised auto retailers with over 80 dealerships and 25 collision centers and over $6.5 billion in total revenue in 2016 is seeking an Experienced Service Manager! 



Our Culture? We pride ourselves on commitment to excellence and being able to offer a sought-after business model in the automotive industry: entrepreneurship. We seek leaders who exhibit entrepreneur qualities; innovative, optimistic, risk tolerant, self-driven and sufficient, have a vision, flexible and open-minded, and have superb business skills! Entrepreneurial spirited individuals are not frightened to take risks because they understand risks bring high reward. If this is the type of culture you seek then Asbury is the company for you! 


Grow with us Today !

Responsibilities and Qualifications


  • Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane
  • Manage employee schedules and pay plans 
  • Forecast goals and objectives for the department and strive to meet them
  • Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Attend manager meetings and conduct service dept. meetings
  • Prepare and administer an annual operating budget for the service dept
  • Handle & resolving customer complaints
  • Motivate, train, develop and reward employees
  • Will communicate with customers about maintenance and service work needed effectively
  • Continue to maintain Asbury's value, quality, and integrity
  • Strong customer service skills are a must
  • Must be able to manage a team, motivate and develop
  • Experience with ADP or other automotive software required
  • Experience as a technician or good technical aptitude
  • Proven track record to grow the fixed ops business through excellent CSI, advertising, managing utilization and proficiency of the shop
  • Must have 3+ years as an Automotive Service Writer/Service Assistant Manager
  • Must have 3+ years as an Automotive Service Manager
  • Must be able to manage in a fast paced work environment
  • Must be able to pass pre-employments screens (Background & Drugs)


  • Medical, Dental and Vision Insurance Available after 60 days
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off 
  • Promotions from Within
  • Wellness program 


If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator.

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