• Parts Counter Associate at Crown Ford Fayetteville

    Job Locations US-NC-Fayetteville
    Requisition ID
    # of Openings
    Posted Date
    Parts, Warehousing Shipping, Receiving
  • Overview


    Crown Ford of Fayetteville is seeking a Parts Counter Associate to join the team!

    We are a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with over 80 retail locations and 103 franchises nationwide. 

    Why Asbury? Attractive brand mix, attractive geographic footprint that allows for easy internal transfers, track record of consistently improving operating performance, and plenty of opportunity to earn a great weekly income!

    Responsibilities and Qualifications

    • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
    • Inform customers of part requirements and specials and ensure that the customer is exposed to the full product line
    • Answers phone calls, conduct follow ups, and provide price quotes along with additional information to customers
    • Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
    • Pull orders and fulfill from stock inventory to ensure parts are tagged appropriately
    • Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention and notify of special ordered parts received
    • Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
    • Assist outside sales representatives with specific parts orders
    • Ensure all internal requests for parts are billed on service repair orders
    • Receive payments from retail customers which may include credit authorizations
    • Ensure that all charge sales are signed by the customer and that all customers receive a copy of the invoice

    Additional Qualifications:

    • Excellent communication and customer service skills
    • Ability to maintain a professional image and demeanor
    • Ability to multi-task in a fast paced environment
    • Strong computer & phone skills (Internet, MS Outlook, etc.)
    • Bi-lingual is always a plus!
    • Parts experience strongly preferred, FORD experience a PLUS!
    • Must be able to pass pre-employment screenings (background and drug test)

    Total Rewards

    • Weekly Pay Checks
    • Paid Training
    • 401(k) Retirement Plans available (plus company match)
    • Paid time off (PTO) and recognized holidays 
    • Medical, Dental, and Vision Coverage Plans available (plus promotional pricing for LASIK and PRK procedures)
    • Virtual Teladoc included with medical coverage
    • Free Metabolic Syndrome Biometric Screening and access to a 'smart' Health Questionnaire with health benefits
    • Dedicated health concierge service
    • Health Savings Account (HSA) Program (plus company contribution)
    • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses per calendar year
    • Complimentary Basic Life Insurance
    • Short Term and Long Term Disability Packages
    • Employee Assistance Program (EAP)
    • Employee Wellness Program
    • Employee Referral Bonus Program
    • Employee Pricing & Discounts Available
    • Internal Transfers & Promotions 

    If you have experience in any of the following apply now! Parts, Administrative, Assistant, Greeter, Sales Porter, Service, Inventory, Merchandising, Merchandiser, General Merchandising, Valet, Retail, Sales Person, Sales Consultant, Sales, Customer Service, Auto Sales, Car Sales, Sales Management, Auto Business, Commissioned Sales, Account Sales, Telemarketing, Receptionist, Phone Sales, Cold Calls.


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