Asbury Corporate Office

  • Parts Counter Associate Nalley Nissan Atlanta

    Job Locations US-GA-Atlanta
    Requisition ID
    2018-16444
    # of Openings
    1
    Posted Date
    7/3/2018
    Category
    Customer Service/Support
  • Overview

    Nalley

     

    Nalley Nissan, a subsidiary of Asbury Automotive Group (NYSE:ABG), a fortune 500 public automotive retailer with 84 retail locations and 103 franchises is currently seeking a Parts Counter Associate!

     

    Currently the 7th largest U.S. based franchised auto retailer with over $6.4 billion in total revenue in 2015, we are continuing to expand our workforce. We are currently looking for driven, dedicated individual that is excited at the opportunity to join a successful team, and continue to drive home the culture of success that has been built.

     

    Why Asbury? Attractive brand mix, attractive geographic footprint that allows for easy internal transfers, track record of consistently improving operating performance, and plenty of opportunity to earn a great weekly income (handled over 2.0 million repair orders in 2014)!

     

    Responsibilities and Qualifications

     What are the responsibilities and qualifications for the role?

    • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
    • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
    • Answers phone calls, providing price quotes and other information.
    • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
    • Pulls and fills orders from stock.
    • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
    • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
    • Notifies all necessary parties when special ordered parts have been received.
    • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
    • Follows up on back-ordered parts and replenishes assigned inventory daily.
    • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
    • Assists outside sales representatives with their orders.
    • Makes sure all internal requests for parts are billed on service repair order.
    • Receives payment from retail customers or obtains credit authorization.
    • Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice.
    • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
    • Ability to multi-task in a fast paced environment
    • Strong computer & phone skills (Internet, MS Outlook)
    • Bi-lingual is always a plus!
    • Positive attitude is a must, bring the woo!
    • Parts experienced preferred

    Total Rewards

    Pay & Benefits

    • Paid time off (PTO) and holidays for full-time positions
    • Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage
    • Dedicated health concierge service
    • Virtual office visits through Teladoc if you elect medical coverage
    • Specialty pharmacy and pain management programs included with elected medical coverage
    • Promotional pricing for LASIK and PRK procedures if you elect vision coverage
    • Company contribution to HSA program
    • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses that allow you to save pre-tax dollars up to $2,600 for healthcare expenses and $5,000 for dependent care, per calendar year

    Long Term Incentives & Retirement

    • 401 (K) company match plan available for full-time and part-time team members
    • Performance bonuses

    Life & Leisure

    • Discounts at participating local businesses (gym's)
    • Discounts on vehicle purchases and services
    • Wellness programs
    • On-site health fairs and seminars
    • Employee Assistance Program (EAP) on the day you are hired at no cost to you. This coverage provides you and all members of your household confidential access to unlimited phone consultations, limited private consultations for issues with drug or alcohol abuse, marital and relationship counseling, parenting issues, stress, as well as bereavement counseling, crisis intervention, financial counseling, legal counseling, discounts and referrals. 

    Learning & Development

    • On-site training and online digital training programs
    • College Scholarship Program is available for eligible dependents of Asbury employees
    • Continuous new e-Learning opportunities
    • Asbury ethics, integrity and diversity training 

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