Asbury Corporate Office

  • Parts Counter Associate Nalley Lexus Galleria

    Job Locations US-GA-Smyrna
    Requisition ID
    2018-18151
    # of Openings
    1
    Posted Date
    11/6/2018
    Category
    Customer Service/Support
  • Overview

    Image result for lexus galleria

     

     

     

    Tues - Fri 8am - 5:30pm and Saturday 7am - 5pm

     

    Nalley Lexus Galleria, a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with 80 plus retail locations and 25 collision centers is currently seeking a Parts Counter Associate! We are looking for a driven, dedicated individual that is excited at the opportunity to join a successful team, and continue to drive home the culture of success that has been built.

     

    Why Asbury? Asbury offers the advantages only a major dealer group can. 25,000 available vehicles in stock to sell, 500+ cars sold daily, 4,500+ vehicles serviced daily, 8,000 team members to build relationships with and 8 million happy customers to provide customer service to! Asbury is one of the largest franchised auto retailers in the United States with over $6.5 billion in total revenue in 2017, and we are continuing to expand our workforce!

    Responsibilities and Qualifications

    The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

     

    • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
    • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
    • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
    • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
    • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
    • Pull and fill orders from stock
    • Notify  parts manager of out-of-stock parts or shop materials that need immediate attention
    • Notify all necessary parties when special ordered parts have been received
    • Pull orders and ensure sure all parts are tagged with customer names and job number
    • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
    • Follow up on back-ordered parts and replenishes assigned inventory daily
    • Maintain a prompt, efficient and timely flow of paperwork
    • Makes sure all internal requests for parts are billed on service repair order
    • Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
    • Receive payment from retail customers or obtain credit authorization
    • Assist outside sales representatives with their orders
    • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
    • Ability to multi-task in a fast paced environment
    • Strong computer & phone skills is required (Internet, MS Outlook)
    • Proficient in CDK is a plus!
    • Degree in automotive technology or military equivalent experience
    • Bi-lingual is always a plus!
    • Must be at least eighteen years of age
    • Must have a valid Driver’s License
    • Must be able to pass pre-employment screen (background and drug test)

    Total Rewards

    Pay & Benefits

    • Weekly pay
    • Paid time off (PTO) and holidays for full-time positions
    • Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage
    • Dedicated health concierge service
    • Virtual office visits through Teladoc if you elect medical coverage
    • Specialty pharmacy and pain management programs included with elected medical coverage
    • Promotional pricing for LASIK and PRK procedures if you elect vision coverage
    • Company contribution to HSA program
    • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses that allow you to save pre-tax dollars up to $2,600 for healthcare expenses and $5,000 for dependent care, per calendar year
    • Complimentary Basic Life Insurance

    Long Term Incentives & Retirement

    • 401 (K) company match plan available for full-time and part-time team members

    Life & Leisure

    • Discounts at participating local businesses
    • Discounts on vehicle purchases and services
    • Wellness programs
    • On-site health fairs and seminars
    • Life management services
    • Employee Assistance Program (EAP) on the day you are hired at no cost to you. This coverage provides you and all members of your household confidential access to unlimited phone consultations, limited private consultations for issues with drug or alcohol abuse, marital and relationship counseling, parenting issues, stress, as well as bereavement counseling, crisis intervention, financial counseling, legal counseling, discounts and referrals.

    Learning & Development

    • Paid training for most positions
    • On-site training and online digital training programs
    • College Scholarship Program is available for eligible dependents of Asbury employees
    • Continuous new e-Learning opportunities
    • Asbury ethics, integrity and diversity training
    • Management/leadership development

    Recognition

    • Service Anniversary Milestone Program

    Perks

    • Complimentary lunch provided at select locations at dealer discretion
    • Company social events
    • Gym membership discounts
    • Employee referral program to earn additional income

    Safety

    • Return-to-Work Program for workers who are injured while on the job
    • Safety training that is tied to your specific position, so you get the training most pertinent to your career

     

    * Rewards may vary by employment site and are subject to change at any time.

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