Do you enjoy interacting with customers over the phone?
**Apply with BMW Richmond**
Full Time Schedule | Must Have Flexibility on Saturdays| Total Rewards Benefits Package
Crown BMW of Richmond, a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with 80 plus retail locations and 25 collision centers is currently seeking BDC Service Agents! We are looking for driven, dedicated individuals excited at the opportunity to join a successful team, and continue to drive home the culture of success that has been built.
Why Asbury? Asbury offers the advantages only a major dealer group can. 25,000 available vehicles in stock to sell, 500+ cars sold daily, 4,500+ vehicles serviced daily, 8,000 team members to build relationships with and 8 million happy customers to provide customer service to! Asbury is one of the largest franchised auto retailers in the United States with over $6.5 billion in total revenue in 2017, and we are continuing to expand our workforce!
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives. Effective communication and a positive can do attitude are top traits rockstar agents exhibit!
Pay & Benefits
Long Term Incentives & Retirement
Life & Leisure
Learning & Development
* Rewards may vary by employment site and are subject to change at any time.