Asbury Corporate Office

  • Vehicle Exchange Manager at Crown Honda Southpoint Durham

    Requisition ID
    2018-18515
    # of Openings
    1
    Job Locations
    US-NC-Durham
    Posted Date
    12/6/2018
    Category
    Sales
    Position Type
    Regular Full-Time
  • Overview

    Honda Southpoint logo
    **Attention Automotive Professionals**

    Now Hiring for Vehicle Exchange Manager!

     

    Crown Honda of Southpoint Durham is a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with 80 plus retail locations and 25 collision centers. We are looking for a driven, dedicated individual excited at the opportunity to join a fast paced retail environment, and continue to drive home the culture of success that has been built.

     

    1001 Southpoint Auto Park Blvd. Durham, NC 27713

     

    Why Asbury? Asbury offers the advantages only a major dealer group can. 25,000 available vehicles in stock to sell, 500+ cars sold daily, 4,500+ vehicles serviced daily, 8,000 team members to build relationships with and 8 million happy customers to provide customer service to! Asbury is one of the largest franchised auto retailers in the United States with over $6.5 billion in total revenue in 2017, and we are continuing to expand our workforce!

    Responsibilities and Qualifications

    The Vehicle Exchange Manager will assist customers who visit the service department with information on the vehicle trade in sales process. The Vehicle Exchange Manager builds a portfolio of customers utilizing the customer management database to manage their customer's trade in experience and for future repeat business.

     

    • Meet and greet customers in the service drive while discussing and presenting possible trade in opportunities
    • Contact and communicate with customers to identify needs using the Asbury selling process
    • Build rapport with customers to build a base of referrals and establish customer network
    • Greet customers in the dealerships and on the lot
    • Attend sales & product knowledge meetings
    • Work with customer from start to finish throughout the buying process
    • Answer inbound sales calls and respond to Internet inquiries in a timely manner
    • Conduct test drives, present vehicle product information, pricing and incentives
    • Achieve daily outbound phone and email quota
    • Must have motivation to be successful
    • Must be a team player and able to work in an open office environment
    • Must be able to create and maintain customer relationships
    • Strong computer & phone skills is required
    • Experience utilizing and maintaining a (CRM) customer relations management database is highly preferred
    • Prior automotive sales, retail, customer service, call center, or business development experience is a plus
    • Ability to speak multiple languages is always a plus
    • Must have a valid Driver's License 
    • Must be a minimum of eighteen years of age
    • Must be a high school graduate or have GED
    • Must be able to pass pre-employment screening (background & drug test)

    Total Rewards

    Pay & Benefits

    • Weekly pay
    • Paid time off (PTO) and holidays for full-time positions
    • Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage
    • Dedicated health concierge service
    • Virtual office visits through Teladoc if you elect medical coverage
    • Specialty pharmacy and pain management programs included with elected medical coverage
    • Promotional pricing for LASIK and PRK procedures if you elect vision coverage
    • Company contribution to HSA program
    • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses that allow you to save pre-tax dollars up to $2,600 for healthcare expenses and $5,000 for dependent care, per calendar year
    • Complimentary Basic Life Insurance

    Long Term Incentives & Retirement

    • 401 (K) company match plan available for full-time and part-time team members
    • Performance bonuses

    Life & Leisure

    • Discounts at participating local businesses
    • Discounts on vehicle purchases and services
    • Wellness programs
    • On-site health fairs and seminars
    • Life management services
    • Employee Assistance Program (EAP) on the day you are hired at no cost to you. This coverage provides you and all members of your household confidential access to unlimited phone consultations, limited private consultations for issues with drug or alcohol abuse, marital and relationship counseling, parenting issues, stress, as well as bereavement counseling, crisis intervention, financial counseling, legal counseling, discounts and referrals.

    Learning & Development

    • Paid training for most positions
    • On-site training and online digital training programs
    • College Scholarship Program is available for eligible dependents of Asbury employees
    • Continuous new e-Learning opportunities
    • Asbury ethics, integrity and diversity training
    • Management/leadership development

    Recognition

    • Service Anniversary Milestone Program
    • Asbury's Most Admired Program

    Perks

    • Complimentary lunch provided at select locations at dealer discretion
    • Company social events
    • Gym membership discounts
    • Employee referral program to earn additional income

    Safety

    • Return-to-Work Program for workers who are injured while on the job
    • Safety training that is tied to your specific position, so you get the training most pertinent to your career

    * Rewards may vary by employment site and are subject to change at any time.

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