Asbury Corporate Office

  • Collections Specialist

    Requisition ID
    # of Openings
    Job Locations
    US-GA-College Park
    Posted Date
    Position Type
    Regular Full-Time
  • Overview


     asbury logo new


    Asbury Automotive Group (NYSE:ABG), a fortune 500 public automotive retailer with 84 retail locations and 25 collision repair centers is currently seeking qualified candidates for a Collections Specialist! 


    Asbury is one of the largest based franchised auto retailers with over $6.4 billion in total revenue in 2015, we are continuing to expand our workforce. 


    Why Asbury? Attractive brand mix, attractive geographic footprint that allows for easy internal transfers, track record of consistently improving operating performance, and weekly pay!


    Responsibilities and Qualifications

    Essential Requirements

    • Business to Business collection experience
    • A solid understanding of the Accounts Receivable Function
    • Excellent communication skills
    • A general understanding and working knowledge of Microsoft Excel and Outlook

    Daily Responsibilities

    • Collection Efforts
      • Work a daily aging report to address all balances 60 to 120 days outstanding
      • Daily customer contact to determine status of payment
      • Input ongoing, detailed collection notes in ADP in the CCCA function
      • Provide back up to cash application personnel for ACH and credit card payments
    • Customer Assistance
      • Assist customers with billing inquiries and account reconciliation
      • Assist customers with parts or service disputes, serve as contact between fixed operations personnel and customers to resolve issues
      • Provide requested copies for payment
      • Forward requests for account information change to credit desk
    • Assist with Credit Management
      • Immediately advise management of disconnected phone, constant busy or other concerns regarding customer contact
      • Immediately advise management of disputed billing or partial payment offers
    • Credit Override Support
      • Monitor credit override requests from Microsoft Outlook from parts and service personnel for assigned platform as per schedule
      • Print request and back up information to present to AR manager or Director for override approval/denial
      • After manager/director has made a credit decision, access the COV function in ADP and perform the override or change the invoice to cash as per management approval.
      • Promptly reply to the email request with the necessary information

    Monthly Responsibilities

    • Generate the first draft of the monthly AR report to include outstanding balances 60-120 days and provide a payment status of each
    • Reprint past due invoices for the statement run
    • Flag accounts in ADP for credit hold from Director/AR Manager generated monthly list
    • Email COD removal request to Director/AR Manager and respond accordingly


    • Dealership Fixed Operations Managers and personnel
    • Customers

    Education & Experience

    • High School Diploma
    • Prior business to business collection experience required
    • Working knowledge of Excel and Outlook preferred but not required


    Total Rewards

    In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits and perks program!

    • Competitive weekly pay
    • 401k plans with company matching for most full-time and part-time team members
    • Health care – medical, dental and vision insurance plans
    • ZERO-COST medical premium for base HDHP option for team member only coverage (select roles eligible and job tenure applies: A&B Technicians, Body Shop Technicians, Internal Technician, Body Shop Mechanical Tech’s, Painters, Shop Foreman, Sales Consultants, Service Advisors and Body Shop Estimators.)
    • Tax-free flexible spending accounts
    • Life Insurance ($30,000 complimentary), short-term and long-term disability plans
    • Paid holidays and PTO (up to 28 days depending on length of employment service and position)
    • Stock Equity Grant program for high performance (select front-line team members eligible!)
    • Employee discounts on service and cars
    • Up to 8 weeks paid pregnancy disability leave program
    • Career Path tool to assist in career development
    • Scholarship program for employees, their parents, and their dependents
    • Opportunities to join our community service initiatives
    • Recognition program with opportunity to earn credit on
    • Employee referral program with bonus opportunities


    Why Asbury? Asbury offers the advantages only a major dealer group can. With more than 25,000 available vehicles in stock to sell, 500+ cars sold and 4,500+ vehicles serviced daily, 8,000 team members and 8 million customers, we are one of the largest Fortune 500 franchised auto retailers in the United States. Asbury operates more than 80 dealerships across the country-- which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make Asbury an industry leader. To find out more, visit us at:



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