Asbury Corporate Office

Internal Service Advisor for Arapahoe Hyundai

Requisition ID
2023-40929
Job Locations
US-CO-Centennial
Posted Date
7/21/2023
Brand
Arapahoe Automotive
Category
Customer Service/Support
Position Type
Regular Full-Time

Overview

Greatest Workplaces Landscape

 

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Internal Service Advisor & Clerk for Arapahoe Hyundai, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused advisor who will help us redefine the car-buying experience. Does this sound like you?

 

Compensation: $18-$20 houly wage based on experience

 

Apply now!

Benefits

ay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock equity grant awards (select management and front-line team member’s eligible!)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks Paid Pregnancy Leave (disability leave) & 1 Week Parental Leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury University

Additional advantages:

  • Employee assistance program
  • Employee discounts on vehicle purchases, parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives
  • Aggressive Employee referral program with bonus opportunities

Responsibilities and Qualifications

What are the responsibilities and qualifications for the role?

Generating service order estimations and quotes for customers

Maintaining used car vehicle throughput in shop

Scheduling appointments, and maintaining an organized schedule

Conducting post-repair follow up

Resolving customer complaints

Continue to maintain Asbury value, quality, and integrity

Responsible for scanning all repair orders/invoices and warranty claims

Loaner car administration

 

Job Responsibilities

Print estimates, invoices and accept payment for completed service work

Record the amount of payment and close out repair orders in the computer system

Calculate materials charges, repair charges and taxes; understand warranties.

Answer incoming service calls as needed

Help maintain appearance of customer waiting area

Other duties to be determined by management

Strong interpersonal and communication skills

Strong organizational skills and attention to detail a must

Previous administrative work a plus

A high school diploma

Ability to provide great customer service and great phone skills

Ability to learn new software programs to input and retrieve information

Must be able to pass pre-employment screens (background & drug test)

 

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