The Cashier is responsible for recording and processing transactions, handling phone calls to determine the nature of business, and directing them to the appropriate department. The cashier also assists in setting appointments, closing procedures, and organizing repair orders.
- Answer inbound service calls and distribute to appropriate personnel via transfer of calls and/or taking thorough messages and delivering
- Make outbound calls for service due lists assigned and service reminder/non responder lists
- Run reports; balance receipts against deposit report
- Compile reports to show statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to operation of business
- Print out estimates, invoices and accept payment for completed service work
- If assigned, schedule and record service appointments
- Use documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post details of business transactions in appropriate ledgers or computer files
- Receipt monies and keep accurate accounts of records
- Reconcile customer repair orders
- Help maintain appearance of customer waiting area
- Strong interpersonal communication skills, organization, and attention to detail is a must
- Previous administrative work experience preferred
- Ability to provide great customer service a must
- Ability to learn new software programs to input and retrieve information
- Must be at least eighteen years of age
- Must be able to pass pre-employment screens (background & drug test)