Asbury Corporate Office

Toyota Technician Team Lead

Requisition ID
Job Locations
Posted Date
Stevinson Group
Service Technicians
Position Type
Regular Full-Time


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Stevinson Toyota West is seeking an experienced vehicle Master Service Technician Lead to join their service team.

Previous Toyota technician experience preferred.


Compensation: $35.00-$40.00 per flag-rate hour based on certifications, experience, production bonuses, and other criteria achieved. Additional commission based on team production.


Work Hours: Full Time schedule as defined


Pay and Recognition:

  • Paid holidays & paid time off
  • New hires eligible for a sign on bonus up to $10,000
  • Holiday match

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave  or 1 week parternity leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match

Learning and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities

Additional advantages:

  • Employee assistance program
  • Employee discounts parts and service repairs
  • Scholarship opportunities 
  • Opportunities to join our community service initiatives
  • Aggressive Employee referral program with bonus opportunities
  • Saturday lunches provided by dealership

Responsibilities and Qualifications


The primary goal of the Team Leader is to provide an extraordinary client experience while creating client advocates. The Team Leader is a line supervisor that has the direct responsibility for the overall production, quality control, and general behavior of their Production Team. They are also responsible for producing billable labor at a level determined by service management.



  • Produces billable labor on the vehicle brought into the Service Department for service or repair
  • Sets completion times for the jobs assigned to the production team
  • Dispatches work to all the team members in a fair and equitable manner
  • Manages the team to achieve high levels of overall team production and develops monthly forecasts
  • Maintains a high standard of quality workmanship for the labor performed by every team member
  • Maintains a high level of cleanliness, grooming, and uniform appearance for the entire team
  • Makes the final hiring decisions for team personnel
  • Meets with the Service Manager at least once a week to discuss: The team’s performance vs. objectives; Personnel problems
  • Ensures that all Team members adhere to company policies
  • Communicates to the appropriate Assistant Service Manager (ASM) information regarding any job that will not meet the ASM’s promise time
  • Assures that flat rate time assignments are true and accurate
  • Reviews the up-flagging of all repair orders at the end of each day (work in progress and left uncompleted)
  • Covers the previous days’ flat rate hour performance with all the team members every day
  • Designates and train a lead technician to manage the eam in the Team Leader’s absence
  • Monitors Technician certification status within the Team as required (ie., NIASE, State of Texas, etc)
  • Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction



  • Must be at least eighteen years of age
  • High school diploma or equivalent 
  • Must have a valid driver’s license and meet company MVR policy requirements
  • Must be able to pass pre-employment screenings (background and drug test) 
  • Requires Master Technician Certification and 5 Years’ experience.



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